Cybersecurity & IT operations

Troy Kennedy

I monitor, investigate, and tighten things up. Security+ and Network+ certified, with hands-on work in SIEM alert review, least-privilege access control, and Python tooling that connects security and IT systems.

  • RoleIT Intern, Mile Two
  • BasedDayton, Ohio area
  • CertsSecurity+ · Network+

About

I am a technical professional working across cybersecurity, software development, systems administration, and IT operations. Right now I am an IT Intern at Mile Two in Dayton, where I apply networking and security principles to log investigation, permissions management, and day-to-day ticket resolution.

The work I am proudest of so far is an internal security operations dashboard, built in Python, that brings Elastic SIEM alerts and HaloITSM tickets into one view. Getting the alert filtering right mattered as much as building it: the correction cut non-actionable alerts by 99%.

I hold a Bachelor of Science in Business Administration with an emphasis in Cybersecurity and Forensics and a minor in Criminal Justice, and I received the Cybersecurity & Forensics Award in 2026.

  • 99%fewer non-actionable alerts after correcting SIEM alert filtering
  • 2CompTIA certifications: Security+ and Network+
  • 2026Cybersecurity & Forensics Award, Campbellsville University

Skills

Security operations

  • Elastic SIEM
  • Log monitoring
  • Alert review
  • Least-privilege access
  • Permissions remediation

Systems & IT

  • HaloITSM
  • Google Workspace
  • Microsoft Intune
  • Mosyle MDM
  • Asset inventory
  • Endpoint updates
  • Troubleshooting

Development

  • Python
  • API integration
  • Single sign-on (SSO)
  • Service accounts
  • Technical documentation

Also Teamwork and collaboration · Team leadership · Customer service · Strategic planning · Continuous improvement

Experience

  1. 06/2026 – Present

    Dayton, OH

    IT Intern Mile Two

    • Deployed an internal Python dashboard unifying Elastic SIEM alerts and HaloITSM tickets through their APIs, with Google Workspace single sign-on and least-privilege service accounts. Corrected alert filtering, reducing non-actionable alerts by 99%.
    • Monitor and review SIEM logs and security alerts for anomalous or potentially suspicious activity.
    • Remediated Google Shared Drive access by reorganizing files into dedicated drives and restricting view, edit, move, and delete privileges to business need.
    • Work with Mosyle and Microsoft Intune mobile device management, and maintain IT asset inventory and endpoint updates.
    • Resolve support tickets covering user access, hardware, software, and connectivity, escalating when appropriate.
    • Assist with server and client software installation, configuration, troubleshooting, and documentation.
  2. 05/2023 – 07/2023

    Tipp City, OH

    Customer Service Agent Knickerbocker Pools & Spas

    • Tested water for a high volume of customers daily and recommended the right treatment.
    • Handled escalations with management to reach timely resolutions.
  3. 04/2022 – 08/2022

    Troy, OH

    Cashier Panera Bread

    • Balanced the cash drawer accurately at the end of each shift and kept service quick and precise.

Projects

Professional · Mile Two

Security operations dashboard

An internal dashboard that puts Elastic SIEM alerts and HaloITSM tickets side by side, so alert review and ticket follow-up happen in one place.

  • Python, integrating both platforms through API keys
  • Google Workspace SSO for sign-in
  • Least-privilege service accounts
  • Alert filtering corrected to cut non-actionable alerts by 99%
  • Python
  • Elastic SIEM
  • HaloITSM
  • SSO

Personal · Home lab

Home AI system

A self-hosted OpenClaw environment running a team of specialized AI agents, set up with the same access discipline I would apply at work.

  • Local and cloud model connections
  • Distinct agent roles with scoped permissions
  • Least-privilege access and careful credential handling
  • OpenClaw
  • Self-hosted
  • Access control

Education & certifications

Awarded 05/2026

B.S. in Business Administration

Emphasis in Cybersecurity and Forensics · Minor in Criminal Justice

Campbellsville University, Campbellsville, KY

  • Cybersecurity & Forensics Award (2026)
  • Dean's List: Spring 2023, Fall 2023, Fall 2024
  • GPA: 3.45

CompTIA Security+

Earned 2025

CompTIA Network+

Earned 2026

Let's talk

I am interested in cybersecurity and IT roles where I can keep building on monitoring, access control, and tooling work. The fastest way to reach me is email.

Email me